Privacy Policy

At Grifon.co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, billing/shipping address, and payment details when you make a purchase or contact us.

  • Non-Personal Information: browser type, device information, IP address, and browsing data (collected automatically).

  • Cookies & Tracking Technologies: small files stored on your device to enhance your experience, personalize content, and analyze website performance.

2. How We Use Your Information

Your information may be used for purposes such as:

  • Processing and fulfilling orders.

  • Responding to inquiries and providing customer support.

  • Improving our website, products, and services.

  • Sending promotional communications (if you have opted-in).

  • Complying with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Service providers (e.g., payment processors, delivery partners).

  • Legal authorities when required by law or to protect our rights.

  • Third-party analytics tools (e.g., Google Analytics) to improve our website performance.

4. Data Storage & Security

  • We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure.

  • While we strive to protect your data, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access, update, or correct your personal data.

  • Request deletion of your information.

  • Withdraw consent for marketing communications at any time.

  • Request information about how your data is used.

To exercise these rights, please contact us at info@grifon.co.

6. Cookies Policy

We use cookies to:

  • Remember your preferences and settings.

  • Improve website performance.

  • Provide personalized content and ads.

You can manage or disable cookies in your browser settings, but this may affect website functionality.

7. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

📧 info@grifon.co
📍 Montréal, QC – Canada